At Merry Holiday Decor, your satisfaction is our top priority. We want you to love your holiday decorations, but we understand that sometimes things may not go as planned. That’s why we offer a hassle-free return policy to ensure you can shop with confidence.

Return Window
If you’re not completely satisfied with your purchase, you have 30 days from the date of delivery to initiate a return. We accept returns on all items in new, unused condition with their original packaging.

How to Return an Item
To start the return process, please follow these simple steps:

1. Contact Us: Email us at [email protected] to let us know you’d like to return an item. Please include your order number and the reason for the return.
2. Receive Instructions: We will provide you with detailed return instructions, including any necessary return labels.
3. Package Your Return: Carefully pack the item in its original packaging, including any accessories, manuals, or documentation that came with it.
4. Ship Your Return: Send the package back to us using a trackable shipping method. Please note that return shipping costs are the responsibility of the customer unless the return is due to our error.

Refund Process
Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method used during the purchase. Please allow additional time for the refund to reflect in your account, depending on your bank’s processing times.

Exchanges
Unfortunately, we do not offer direct exchanges at this time. If you would like to exchange an item for a different size or style, we recommend returning the original item for a refund and placing a new order.

We strive to provide you with high-quality holiday decorations that bring joy to your celebrations. If you have any questions about our returns policy or need assistance, please reach out to us at [email protected]. Thank you for choosing Merry Holiday Decor, and we look forward to serving you!